Common Questions
In order to get the very best out of your massage experience please consider the following points -
What should I wear?
I never ask anyone to remove clothing, you will only ever be invited to undress within the limits of your own comfort and dignity. I can treat clients who are fully clothed but I do have to add that I cannot guarantee that their treatment will be as effective or enjoyable as it should be. I will always turn away when you undress and will only turn around again once you are comfortable for me to do so (i.e. when you are under your towel). Ideally, clients would undress down to their underwear, therefore I try to advise clients to wear under-garments that they don’t mind me seeing them in. There is a chance that under-clothing may come into contact with massage lotion or oil so it is advised that you don’t wear your Sunday best. Some of my female clients prefer to wear two piece bikinis rather than underwear, anything is acceptable so long as you are comfortable, the only thing that I do ask is that female clients do not wear sports bra’s as they can affect postural assessments and cannot be undone during the treatment. Bra’s can be kept on or removed, dependent upon how comfortable you feel. If a bra is worn and I need to access the upper back, I will need to undo the bra but I will always ask permission before I do so. At all times your dignity and privacy is protected. Only the area of the body being treated will be exposed at any one time whilst the rest will be covered by your towel. All treatments and their ‘access’ requirements will be discussed beforehand. Every assessment and treatment is carried out with fully informed consent.
What is Informed Consent?
The NHS states that “For consent to be valid, it must be voluntary, and informed and the person consenting must have the capacity to make the decision”. Prior to any treatment or assessment, I will discuss the process with you in order that you fully understand what I will be doing, how I will be doing it and why I will be doing it. I will also explain what you may experience during and after the treatment and what, if any, participation is required on you part. You will be given the opportunity to ask questions. Only once this process is concluded will permission be sought to continue with the proposed treatment or assessment. Be assured that you are free to stop any treatment at any time if you are uncomfortable with it.
How much does it cost?
For Sports Massage and Scar Therapy clients; I need to do an initial consultation which will enable me to take a full history and perform any examinations, assessments or tests that will help me to tailor your treatment to your exact needs. This will take an extra half hour. This is a one-off additional cost and follow up appointments will last either one hour (Sports Massage) or half an hour (Scar Therapy). For Manual Lymphatic Drainage only I do not need to perform an initial consultation. Therefore, all appointments are charged at just one hour.
Sports Massage Initial Consultation (1 ½ Hours) £60
Sports Massage Treatment (1 Hour) £40
Manual Lymphatic Drainage (1 Hour) £40
Scar Therapy Initial Consultation (1 Hour) £50
Scar Therapy Treatment (Half Hour) £25
What happens in the initial consultation?
During the first consultation I will need to establish what issues you are presenting with and how best to treat you given your fitness and activity levels, age and any other possible contributory factors which may be present. Initially I will need to take a brief medical history in order to build up a picture of your overall health and ensure that you are eligible for massage therapy. Once I have a good understanding of your background, I will perform a postural assessment. I will then go on to perform a range of physical tests in order to fully understand your functions and disfunctions. It is important to note that I DO NOT make a diagnosis, I only treat the disfunctions that I find.
What is a postural assessment?
A postural assessment involves observing you standing naturally and taking note of your symmetry, alignment and other general observations which can give me clues about where potential issues and disfunctions may be arising. Remember, as with everything I do, this will be explained in more detail at the time and informed consent will be sought prior to carrying out any assessments.
Cancellation Policy
Things happen, circumstances change and appointments need to be cancelled. Unfortunately, late
cancellations and people failing to attend appointments costs me money and prevents others from
receiving treatment. Therefore, I need to have a cancellation policy in place to protect both me and
my other clients.
- Online bookings require a 50% deposit which is non-refundable. However, if you cancel
more than 24 hours before your appointment time, you can use this deposit to rebook an
alternative date and time within two weeks of your original appointment. This function is
not available through my online booking portal so you will need to call me on 07748 292662.
- For bookings made without a deposit (i.e. in person), I reserve the right to charge you for
your appointment if you fail to cancel within 24 hours or you do not attend.
- I reserve the right to refuse to treat people who regularly cancel or rearrange appointments
or fail to attend.
- If you are late for your appointment, you will only be treated for the remaining time booked
and you will be charged for the full length of your booked appointment.
At all times, I do my best to be accommodating so if you have a problem and cannot attend your appointment, please call me on 07748 292662 and I will do my best to help.
My aim, is to help you to
REPAIRin order that you may...
RESUMEactivities with comfort.
